While the total amount of letters are on the decrease the number of letters not reaching their addressees in Sweden is increasing.
Last year 382,000 letters were not delivered – an increase with almost 50% in five years, according to SR Ekot (a news broadcast on Swedish radio). This in spite of the fact that the total number of letters being written and sent is decreasing. According to Post- och telestyrelsen (the Swedish Post and Telecom Agency), Swedes are getting bad at writing the correct address on envelopes and we are equally bad at sticking on the correct postage. Undeliverable letters end up at Post- och telestyrelsen’s department in Kiruna, where, in order to find clues, they are opened and examined. Barely half of these letters then reach their destination.